Heather’s passion for architecture and design was literally bred into her. With a talented builder as her mother, she grew up frequenting open houses, salvage yards and job sites. After graduating from the Bryn Mawr School, Heather migrated south to Clemson University, graduating with a degree in Graphic Communications. Following college she planted her roots in her favorite city, Charleston, SC, where she became the art director for a local children’s book publishing company. While Heather loved letting her creative juices flow, sitting behind a desk felt unfulfilling and she quickly knew this was not her forever future. Craving a change, she often envisioned a career in real estate. At the close of 2008 Heather decided it was time to pursue that calling and dragged Jared (her then Lowcountry love and now husband) back to Baltimore, joining the Krauss family. Always up for a challenge, she decided to jump in with two feet and not to let the housing market crash hold her back. Thirteen years later with over $250 million in sales under her belt, she’s certainly found her calling.
Heather does not think of real estate as sales; instead, she likens it to being more like matchmaking. Impeccable listening skills and honest guidance allows her to build lasting relationships with her clients. Heather believes that strength in negotiating requires a delicate touch and has found great success infusing positivity and camaraderie into her transactions. A natural go-getter, when the right house isn’t readily available, she enjoys the opportunity to creatively seek out houses for her buyers and has a very good track record in doing so. Real estate is Heather’s true passion and she feels very blessed to wake up inspired every day.
Now, as a wife and mother of two kids, Hazel and Mick, Heather has learned how to seamlessly meld her demanding career with her family life. 2015 was an eye-opening year when her son was born with unexpected health complications. Mick’s birth brought a lot of perspective to Heather’s family as they were quickly reminded just how precious life is. Heather has truly grown through this journey and she is extremely grateful for life’s lessons and the way they’ve shaped her. Now traveling to Ohio for medical care, the Ronald McDonald House in Columbus has become an incredibly special resource to her entire family; one for which Heather has endless gratitude. A true believer in paying it forward, she has now dedicated herself to giving back here in Baltimore at the local Ronald McDonald House where she serves as both a member of the Women’s Committee and as an RMH Ambassador. Life is certainly full, and she wouldn’t have it any other way.
I’d rather be… In the presence of animals. A true animal lover to my core. There’s really nothing better than a wet nose. Neighbors even sometimes witness me strolling the hood with our dog Toby on the leash and our cat Puff in the stroller (never thought I’d be the cat stroller type, ha!)
Totem animal… The Eagle. While I have a natural eye for detail, I’ve always had an innate ability to see the bigger picture, often relying on my birds-eye-view to guide me.
Favorite trip… feeling like a local boating and island hopping in the Bahamas. Our hearts are still in Treasure Cay and we cannot wait to return once it’s rebuilt from the hurricane.
Guilty pleasure… turning the music up really loud and channeling my inner dancer…I have a current love for ballet.
Best habit… Saying I love you. I make a point to sincerely say ‘I love you’ often to my family. Hearing my kids say an unprompted ‘I love you’ to one another is the best.
Worst habit… Staying up late. Every morning I say I’m going to go to bed early that night. And then for some reason each night I fall back into my night owl ways.
If you could time travel would you go to the past or the future… I would opt to stay in the moment, which is enough of a task on its own.